Privacy Policy

Information We Collect

When you request information, obtain a quote, submit a form, call us, or communicate with us, we may collect:

• Name
• Email address
• Phone number
• Zip code
• Boat information
• Engine information
• Coverage interests
• Information voluntarily submitted by you

How We Use Information

We use collected information to:

• Provide requested quotes
• Evaluate coverage eligibility
• Communicate regarding protection plans
• Improve our services
• Respond to customer inquiries
• Provide educational content and follow-up communications

Sharing of Information

We may share information with:

• Licensed service contract providers
• Contract administrators
• Claims administrators
• Authorized business partners involved in providing requested services

We do not sell personal information.

Partner Referrals and Data Sharing

When you submit a request through one of our partner landing pages (such as marina or dealership partners), we share your submitted information with both Boat Protection Experts and the referring partner. This enables both parties to provide you with the best possible service and follow-up.

The information shared with our partners includes:

• Name and contact information (email, phone)
• Boat details (year, brand, model, engine)
• Submission date

Our partners are contractually required to protect your information and use it only for the purpose of providing or coordinating your marine protection needs. We do not sell your information to third parties.

You can opt out of partner notifications by contacting us directly at info@boatprotectionexperts.com.

Mobile Information and SMS Messaging

Collection of Mobile Information. When you submit a quote request through our website at boatprotectionexperts.com or any of our regional microsites, we may collect your mobile phone number along with your other contact information. You may also provide consent to receive SMS messages from Boat Protection Experts by checking the SMS consent checkbox on our quote request forms.

Use of Mobile Information. We use your mobile phone number to:

• Contact you by phone or text message regarding your protection plan quote request
• Send transactional SMS messages with confirmation of your submission, follow-up questions about your preferred coverage term, recovery messages with a continuation link if you started but did not complete your quote, and notification when your quote is ready
• Respond to your SMS replies during our business hours of 9:00 AM to 8:00 PM Eastern Time

Message Frequency. Boat Protection Experts message frequency varies based on your engagement. You can expect approximately 1 to 8 messages per quote request. Additional messages may be sent in response to your replies.

Message and Data Rates. Message and data rates may apply based on your mobile carrier plan. Boat Protection Experts does not charge for messages, but standard carrier charges from your wireless provider may apply.

No Sharing of Mobile Information for Marketing. Boat Protection Experts does not sell, rent, lease, or share your mobile phone number, SMS opt-in status, or SMS message content with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. This non-sharing commitment applies regardless of any other provision in this Privacy Policy.

Service Providers. We share your mobile phone number only with service providers necessary to operate our SMS program, including our SMS delivery platform (Twilio Inc.) and our customer relationship management systems. These service providers are contractually obligated to use this information only to provide services to us and not for their own marketing or promotional purposes.

Opting Out. You may opt out of SMS messaging at any time by replying STOP to any message you receive from Boat Protection Experts. After replying STOP, you will receive one final confirmation message and will not receive further SMS messages from this program. We retain a record of opt-out requests to ensure we do not send you further messages.

Help. For help or questions about the Boat Protection Experts SMS program, reply HELP to any message you receive from us, or contact us at info@boatprotectionexperts.com.

Retention. We retain SMS consent records, including the verbatim consent text shown at the time of opt-in, the timestamp of consent, and the phone number associated with consent, for as long as required by applicable law and to maintain compliance with telecommunications regulations.

Communications

By submitting information through this website, you consent to receive communications regarding your request, including:

• Phone calls
• Emails
• Text messages

Message and data rates may apply.

You may opt out of marketing communications at any time.

Cookies and Analytics

This website may use:

• Cookies
• Google Analytics
• Advertising pixels
• Similar technologies

These technologies help improve website functionality and marketing performance.

Data Security

We use commercially reasonable efforts to safeguard submitted information. However, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Children's Privacy

This website is not intended for individuals under 18 years of age.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.

Contact Us

For questions regarding this Privacy Policy, please contact Boat Protection Experts using the contact information listed on this website.